This Cookie Policy describes how Crestline Intelligence Private Limited ('Crestline', 'we', 'our', or 'us') uses cookies and related technologies to deliver, maintain, and enhance the quality of our services across all platforms. By accessing or using any of our websites, applications, or services, users acknowledge and consent to the usage of cookies as outlined in this policy.

1. What Are Cookies?

Cookies are small text files placed on users’ devices when they access or interact with a digital interface. These files perform a variety of functions ranging from ensuring essential functionality to supporting analytics, customization, and security. Cookies may be session-based (temporary) or persistent (retained across sessions), depending on their intended purpose.

2. Types of Cookies We Use

Cookies utilized by Crestline are categorized as follows: 1. **Strictly Necessary Cookies**: These are fundamental to the operation of our platform, enabling core functions such as secure login, navigation, subscription processing, access control, and session integrity. These cannot be disabled via standard browser settings as they are critical for service continuity. 2. **Performance and Analytics Cookies**: These cookies allow us to measure and analyze platform usage, identify technical issues, and continuously improve system performance and user experience. Analytical tools (such as Google Analytics or similar) may be used in a manner that does not identify users personally. 3. **Functionality Cookies**: These enhance the usability of the platform by remembering user preferences, interface settings, personalization elements, and localized options across sessions. 4. **Targeting and Advertising Cookies**: These are used to deliver relevant advertisements, track campaign effectiveness, and tailor content based on user interaction history. Third-party providers may place these cookies under strict contractual compliance, and no personally identifiable information is shared without lawful basis or explicit consent.

3. Third-Party Cookies

Crestline employs both proprietary and third-party cookies. Any third-party cookies are implemented only through carefully vetted partners who comply with applicable data protection regulations and have implemented equivalent security standards.

4. Cookie Control & User Choices

Users maintain the right to control the use of cookies at all times. Most web browsers provide tools to view, block, or delete cookies. Users may also reject non-essential cookies through our consent banner, which appears upon first access. Disabling cookies, however, may limit functionality and affect service performance.

5. Compliance with Data Protection Laws

Our use of cookies is governed by relevant data protection frameworks including, but not limited to, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other local data privacy laws as applicable. We ensure that all data collected through cookies is processed lawfully, fairly, and transparently. We do not sell any user data acquired via cookies and all usage is either based on consent, contractual necessity, or legitimate interest as defined under applicable regulations.

6. Policy Updates

This Cookie Policy may be amended from time to time to reflect changes in legal obligations, technological standards, or our operational practices. The most recent version will always govern our use of cookies.