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Crestline
Glossary

Every term on this site, defined plainly.

One definition per term: what it means, how it is calculated, why it costs money, and where the number lies. Written for a finance lead on a project, not for a textbook.

20 terms · defined for construction and EPC projects · updated October 2026

Process

Process miningprocess discovery · automated process discovery
Process mining is a technique that rebuilds the real map of how work flows through a business by reading the timestamps its software already records, rather than by asking people how they think it works.
Process intelligenceprocess analytics
Process intelligence is process mining plus the money: it rebuilds how work actually flows and then prices each delay, so the output is a ranked list of what to fix rather than a diagram.
Event log
An event log is the raw material of process mining: a table where every row says which case moved, which step happened, and when.
Casecase ID
A case is the single thing whose journey is being followed through a process — one RA bill, one purchase order, one vendor invoice — identified by an ID that stays the same from first step to last.
Bottleneck
A bottleneck is the step in a process where cases wait longest, so the speed of the whole process is set by it and by nothing else.
Rework loop
A rework loop is a stretch of a process that the same case travels through more than once — sent back, corrected and resubmitted — and it is usually the largest single source of hidden delay.
Conformance checking
Conformance checking compares the process as it actually ran against the process as it was supposed to run, and lists every case that departed from it.
Throughput timecycle time · lead time
Throughput time is the total elapsed time from the first step of a case to its last — including every queue, weekend and rework pass, not just the time somebody was working on it.
Cost of delay
Cost of delay is what one more day of waiting costs at a particular step, and it is what turns a process map into a ranked list of things worth fixing.

Working capital

Working capital
Working capital is the money tied up in running the business day to day — what customers owe you and what you hold in stock, less what you owe suppliers.
Cash conversion cycleCCC
The cash conversion cycle is the number of days between paying for something and being paid for the work it went into — the length of time your own money is funding the project.
Days sales outstandingDSO
Days sales outstanding is the average number of days between billing a client and receiving their money.
Days payable outstandingDPO
Days payable outstanding is the average number of days you take to pay a supplier after their invoice is due for payment.
Order-to-cashO2C
Order-to-cash is the whole run from work being done to the money arriving — on a project, from site execution through measurement, certification and invoicing to receipt.
Procure-to-payP2P
Procure-to-pay is the run from a site asking for material to the vendor being paid for it — requisition, purchase order, receipt, invoice, match, payment.

Construction & EPC

RA billrunning account bill · progress bill · IPC · interim payment certificate
An RA bill is the periodic invoice a contractor raises for work completed so far on a project, measured on site and certified by the client before payment.
Retention moneyretention
Retention money is the share of every certified bill — commonly 5 to 10 per cent — that the client holds back as security, releasing it only at completion and after the defects liability period ends.
Variation orderchange order · VO · EOT claim
A variation order is work outside the original contract scope that the client has instructed, priced and agreed separately — and until it is agreed, it is work being done for nothing.
Goods receipt noteGRN
A goods receipt note is the record that material actually arrived on site, in what quantity and condition — the middle document of the three-way match.
Three-way match
A three-way match is the control that releases a payment only when the purchase order, the goods receipt note and the supplier invoice agree on what was ordered, what arrived and what is being charged.